1. Introduction

At Kriatif, we take the privacy of our users very seriously. This Privacy Policy explains how we collect, use, and protect your personal data when you use our AI-based virtual worker services.

2. Information We Collect

2.1. Information You Provide

We collect the information you provide directly when you register, purchase our services, or communicate with us. This information may include your name, email address, phone number, company name, and details of the service purchased.

• Contact and billing data

• Information about your company and sector

• Preferences for configuring AI workers

2.2. Automatically Collected Data

When you access our website or interact with our services, we may automatically collect technical information such as IP address, browser type, pages visited, session duration, among others.

2.3. User-Generated Comments and Content

If you choose to submit comments, participate in surveys, or interact with our platforms, we may store that information to improve our services.

2.4. Third-Party Information

We may receive additional information from external sources such as payment platforms, third-party integrations (e.g., WhatsApp, social networks, calendars), provided that you have authorized their use.

3. Use of Information

We use your personal data to provide our services, manage your account, personalize the AI workers experience, and improve our products. We may also use the information to send you communications related to the service.

3.1. Contact Forms and Emails

The data you enter in contact forms or email communications will be used solely to respond to your inquiries and will not be shared with third parties without your consent.

4. Data Security

We implement technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. All data is stored on secure servers, and access is restricted only to authorized personnel.

5. Sharing Information with Third Parties

We do not share your personal information with third parties unless necessary for the provision of the service (e.g., payment services, technical integrations) or when required by law. In all cases, we ensure that these third parties comply with data protection regulations.

6. Changes to this Policy

We may update this Privacy Policy occasionally to reflect legal changes or improvements to our services. We will notify you of any significant changes via our website or by email.

7. Contact

If you have any questions or concerns about this Privacy Policy, you can write to us at contacto@kriatif.com